Product information
Returns
Need to return or exchange a product? You've received an item and it's faulty? We never like hearing this, so please get in touch with us within 14 business days and we'll see how we can help.
An RMIT Store team member will assess your request and may require you to complete a Return Form which can be found here.
To understand our Returns and Exchanges Policy, please read our Terms and Conditions here.
Australian Orders & Shipping
Orders will usually be dispatched within two to three business days of purchase and usually take 3 - 10 business days to get to you in Australia. Orders within Australia are shipped via Australia Post. Orders are packed and charged according to the volume of the order.
|
Shipping Type |
Delivery Time |
Cost |
|
Standard Shipping |
5 - 10 business days |
$9.50 to $22 |
|
Express Shipping |
1 - 3 business days |
$12.50 to $27.50 |
Please note, some items may incur additional shipping fees, pending size, weight and packaging. Email rmitstore@rmit.edu.au for further information, if required.
International Orders & Shipping
Our international orders are shipped via Australia Post. International orders can take up to 30 business days to arrive, depending on your location. All customs charges are the responsibility of the purchaser.
|
New Zealand |
|
|
From |
$24 |
|
Asia/Pacific |
|
|
From |
$33.60 |
|
US/Canada |
|
|
From |
$36.90 |
|
UK and Europe |
|
|
From |
$42.30 |
|
Rest of the world |
|
|
From |
$51.35 |
We do ship to most countries. If your country is not available at checkout, or you would like express delivery, please email rmitstore@rmit.edu.au and we can provide you with a quote.
In some instances, certain items cannot be shipped due to size and fragility. These items are available for in-store collection only. These products can be identified by the ‘Pick up only’ tag on the product and the message in the product description.
